FYI, I just got off the phone with Mad4wd, his customer service is pretty good. These arms were bought/shipped out about 8 months ago and he had no problems, with me shipping the arm I didn't need back and he would simply send me the double ended arm as long as I paid the difference in the double ended vs the single which was about $30 bucks.

His product is top notch, and his customer service is right on par, if you need some hi-steer arms make sure and check him out.